# Corporate HR

> Bulding Quality Capability


## Posts

- [Talk that works: How rapport transforms communication](https://chrt.com.au/talk-that-works-how-rapport-transforms-communication/): Rapport is one of those things that we humans do (well, some of us anyway) but don't really understand the reasons why, or even how to do it.

## Pages

- [My account](https://chrt.com.au/my-account/)
- [Checkout](https://chrt.com.au/checkout/)
- [Cart](https://chrt.com.au/cart/)
- [Shop](https://chrt.com.au/shop/)
- [Building Effective Team Culture​](https://chrt.com.au/building-effective-team-culture/): Workplace culture is critical to attracting and retaining staff. Many organisations know that culture is an issue, however don’t know where to start.
- [Workplace Investigation Fundamentals](https://chrt.com.au/workplace-investigation-fundamentals/): The complex area of workplace investigations is underpinned by relevant case law, Industrial Relations Commission and Fair Work Commission precedents, and it’s vital to get it right.
- [Performance and Conduct Management](https://chrt.com.au/performance-and-conduct-management/): This course is designed for anyone who manages or supervises staff, or are responsible for leading staff.
- [Conflict Resolution](https://chrt.com.au/conflict-resolution/): This course draws in effective communication from all areas and has a focus on resolving conflict, not only in the workplace but more generally.
- [Managing Aggressive Customers & Clients](https://chrt.com.au/managing-aggressive-customers-clients/): This popular training program addresses the psychosocial risks of exposure to angry, aggressive, violent, abusive and difficult customers, clients and even colleagues.
- [Communicate with R.O.A.R.](https://chrt.com.au/communicate-with-roar/): Signature Courses >>> Communicate with R.O.A.R.
- [Eat that elephant](https://chrt.com.au/eat-that-elephant/): Have you ever worked for an organisation that doesn’t address the tough stuff. Well, that is the reason for our signature course Eat that Elephant.
- [Contact Us](https://chrt.com.au/contact-us/): PO Box 515, Upper Coomera, QLD, 4209.
- [Privacy Policy](https://chrt.com.au/privacy-policy/): Your privacy is important to us.
- [Cookie Policy](https://chrt.com.au/cookie-policy/): Welcome to Corporate HR Training. This Cookies Policy explains how we use cookies and similar technologies on our website and training platforms.
- [Customised Training](https://chrt.com.au/customised-training/): We’re great at delivering our signature training and development, but realise that sometimes your needs don’t fit inside the exact content we have.
- [Our Signature Courses](https://chrt.com.au/our-signature-courses/): PO Box 515, Upper Coomera, QLD, 4209.
- [About Us](https://chrt.com.au/about-us/): There’s a few main differences when it comes to Corporate HR Training, in comparison to other training providers.
- [Blog](https://chrt.com.au/blog/)
- [Home](https://chrt.com.au/): We’re Australia’s most innovative training and development partner focusing on the needs of human resource professionals and managers of people.


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